Should you have any questions or concerns regarding your apartment, contact our dedicated Customer Care team on 0427 000 111, by email at contact@customercareteam.au, or through the website at customercareteam.au. The team is here to help with any queries and to support you throughout your time in your new home.
Lifts, lobby, car park, gardens, pool, gates, lighting and shared services are looked after by building management. Report it to your building manager.
What to include
Where it is (level and location), what is wrong, when you noticed it, and a photo if you can. Your apartment number helps us come back to you.